Knox Tech Group | Managed IT, Security, and Cloud

Services that keep your team productive

Choose one project or combine services into a monthly advisory and support plan.

Cloud & Infrastructure

Modernize the systems your business depends on.

Migrations, tenant consolidation, server refreshes, and cost-performance tuning across cloud and hybrid environments.

AWS, Azure, Microsoft 365, and hybrid environments
Migration planning, tenant cleanup, and resiliency design
Performance, backup, and cost optimization reviews

Cybersecurity

Reduce risk without slowing down your team.

MFA rollouts, hardening, email protection, and practical control improvements aligned to real-world compliance needs.

Identity hardening, endpoint controls, and email security
Risk assessments tied to business-critical systems
Practical remediation plans your team can execute

Managed IT Support

Keep operations stable with proactive support coverage.

SLA-based help desk, patching, maintenance, and vendor coordination to reduce recurring issues and downtime.

Recurring issue reduction through proactive maintenance
Vendor coordination and escalation management
Flexible support for growing SMB and mid-market teams

vCIO

Turn IT planning into a measurable business advantage.

Budget guidance, vendor alignment, roadmaps, and leadership-level planning that keeps technology tied to business outcomes.

Quarterly planning, budgeting, and investment reviews
Roadmaps tied directly to growth and risk priorities
Executive-level guidance without a full-time hire

AI Office Efficiency

Turn repetitive office work into controlled, repeatable workflows.

Knox Tech Group helps teams identify practical AI opportunities, reduce manual handoffs, and introduce tools with the guardrails needed to protect business data.

01

Workflow review

Map recurring admin, reporting, email, document, and intake work to find where AI can remove friction.

02

AI-assisted processes

Build prompts, templates, automations, and review steps that make everyday work faster without losing oversight.

03

Adoption and governance

Train staff, document usage rules, and define data handling practices for safe day-to-day AI use.

Ask about AI office efficiency

Before

Manual intake emails

Copy-paste status updates

Unstructured document drafts

After

Structured requests

Reusable AI-assisted summaries

Reviewed templates and guardrails

How we work

A structured engagement model that keeps leadership aligned while work moves quickly.

01

Discover

We map your current environment, goals, and risks through a short technical and business review.

Current-state infrastructure and vendor review
Security, uptime, and support pain-point analysis
Leadership goals, budget, and timeline alignment

Deliverable: a clear baseline of where things stand today.

02

Prioritize

You get a clear action plan with impact, effort, timeline, and ownership so stakeholders can align quickly.

Ranked initiatives based on risk and business impact
Phased roadmap with practical sequencing
Recommended ownership across internal teams and vendors

Deliverable: a realistic action plan your team can approve and execute.

03

Execute

Our consultants implement and document each phase while keeping your operations stable and informed.

Implementation, validation, and rollback planning
Documentation, change communication, and status tracking
Post-project review with next-step recommendations

Deliverable: completed work with documentation and operational handoff.

“Knox Tech Group turned our IT from reactive to strategic in under a quarter. We now have fewer outages and better visibility across the business.”

— Operations Director, regional logistics firm

Direct contact

Email our team to start the conversation

Reach us directly for assessments, project scoping, or managed IT support questions.

Contact Knox Tech Group